Frequently Asked Questions
How much does it cost to start a product line?
Most of our clients spend less than $1,000 to get started. We have no minimum orders so you can order as many items as you would like to get started. Most of our clients will start with 3 to 5 diffent products and will order 30 to 75 total items.
How much of my time will it take to get started?
Not a lot! We can create custom recommendations for your business, free label templates, and marketing info for your products. We know that business owners are all crazy busy so we strive to make the process as undemanding as possible.
Why is selling my own product line better for me than selling retail?
Don't just let other brands come in a steal your customers! If your retail is selling really then your own brand will sell just as well if not better! You will also have much higher margins making you more money. When you sell your own products you get to build your brand and business instead of marketing someone elses for free.
Do you offer bulk discounts?
Yes! If you order more than 25 units of an item you will recive 10% off that item and if you order more than 50 units you will recive 15% off that item. Shipping is also free if you order 10 items or more. These discounts are applied automatically in your cart.
Do you provide back bar sizes?
Yes, back bar is available for all oils, serums and cleansers. Contact email@example.com for more info on back bar.
How long do items take to ship?
Smaller orders are generally fulfilled within 3-4 business days though larger orders make take up to three weeks.
Do you ship internationally?
No, due to differing cosmetics regulations we currently only ship within Canada. We are working on expanding and will be able to ship to US customers soon.
Where are your products sourced from?
We work with Canada's top wholesale cosmetic suppliers for our bases and raw ingredients. All of our wholesalers are certified by ISO 9001 and provide rigorous quality testing data to ensure that the product's composition is up to our standards.
Are there any additional fees when ordering products?
Absolutly not! We do not charge any additional fees. You pay only for your product and shipping (shipping is free for orders over 10 items).
How do I know if my label looks right?
We do try to provide accurate previews on our website though it can be difficult to distiguish text sizes and all screens will display colors slightly differently. If you email us at firstname.lastname@example.org we are happy to print some samples and mail them to you so you can review them in person to make sure all of your requirements are met.
Can I get help filling in my label template?
Yes! We are here to help! Send us an email at email@example.com and one of our representatives will contact you, collect all the required information and fill in the template for you. If you already have a label design or have purchased a template from elsewhere such as Etsy or Fiverr we can help you upload it and convert it to the correct size for your product as well.
Do you provide design services for labels?
No, we currently do not have any in house design services though there are many excellent designers availible for hire through sites like Fiverr and Upwork. In addition a wide variety of template designs can be can be purchased on sites like Etsy. If you source your label design from elsewhere we are happy to help you fill it in and upload it to your product. Just email us the files at firstname.lastname@example.org
Need More Info?
Founder & Product Manager
We can give product recomendations for your business as well as answer any questions you may have.